Date: July 24, 2025
Status: Starlink is currently experiencing a global service outage. The team is actively investigating the cause.
If you’ve tried accessing the internet via Starlink recently and noticed connectivity problems, you’re not alone. Users across the world including in Ghana, Nigeria, the U.S., and parts of Europe are reporting complete service loss or slow speeds. A message displayed on Starlink.com confirms the issue:
“Starlink is currently experiencing a service outage. Our team is investigating.”
What Are People saying about the Starlink service outage Now •
“Is Starlink down today?”
• “Why is Starlink not working in my country?”
• “Starlink outage July 24 2025 update”
• “When will Starlink internet come back?”
• “Starlink router blinking but no internet”
• “How long does Starlink outage last?”
These questions reflect the widespread confusion users are facing especially for those relying on Starlink for work, business, education, and community Wi-Fi distribution.
Where the Outage Is Happening .
Reports indicate the outage is affecting multiple regions, particularly:
• Ghana, Nigeria, Kenya
• South Africa & other African Starlink coverage zones
• Southeast Asia (Philippines, Indonesia)
• U.S. rural zones & Canada
• European customers (Poland, UK, Spain)
As of now, there is no official ETA for service restoration.
What’s Causing the Starlink Outage?
While SpaceX has not released detailed technical reasons yet, here are possible causes based on past incidents and user forums:
• Satellite uplink disruption (possibly from solar flares or ground station issues)
• Software update error affecting dish-network sync
• Data center connectivity loss
• Backend DNS failure or server configuration bug
This is not the first time Starlink has gone down, but it is one of the most widespread disruptions in 2025.
What Can You Do During the Outage?
Here’s what users are being advised to do:
1. Don’t reset your dish or factory restore your router — the issue is likely on Starlink’s end.
2. Monitor the official Starlink status page: Starlink.com or the [Starlink app].
3. Follow @Starlink and @elonmusk on Twitter for live updates.
4. Use alternative connectivity if available, such as mobile data or fiber (if accessible).
5. Business users can log service complaints or refund requests once service is restored.
Common Issues Users Are Reporting
• “Starlink router light solid white but no internet”
• “Starlink connected but no internet”
• “Starlink app stuck on searching”
• “Can’t ping or access external sites”
• “No signal to dish, all satellites down”
What People Are Saying Online
On Reddit:
“My whole community Wi-Fi has been offline since 7:00 PM. We use Starlink Roam in Ghana. Even rebooting doesn’t help.” – u/starlinkghtech
On Twitter (X):
“@Starlink is down globally? This is why I always keep a backup SIM for emergency data. Can’t work without it. #StarlinkOutage #NoInternet”
Will You Get Compensation?
Starlink’s terms do not guarantee uptime, but in some cases, pro-rated refunds or credits are issued after extended service failures. If your business or home service is significantly affected, you can submit a formal request for service credit through the Starlink portal once service resumes.
How This Affects Starlink Installers & Resellers
Installers and resellers (especially in Ghana, Nigeria, and East Africa) are receiving calls from angry customers. Businesses depending on Starlink Roam and Community Wi-Fi kits are most affected.
If you’re a service provider, it’s recommended to inform clients via SMS or email that this is a global Starlink-side issue, and not related to their equipment or subscription.
When Will Starlink Service Be Restored?
As of now, there is no estimated time of resolution (ETR). Past outages have lasted anywhere from 30 minutes to 12+ hours. The banner at Starlink.com remains:
“Starlink is currently experiencing a service outage. Our team is investigating.”
Based on previous cases, it’s likely SpaceX engineers are working on:
• Satellite uplink diagnostics
• Ground station reboots
• DNS or traffic routing fixes
• Firmware rollbacks if necessary
What to Do When It Comes Back Online
When service returns:
1. Check your connection status via the Starlink app.
2. Confirm the signal strength (usually 3–5 bars)
3. Avoid unnecessary restarts — give your router time to resync.
4. Contact support only if your dish remains offline after global restoration
Helpful Links
• Starlink Official Website
• Downdetector for Starlink
• Starlink Reddit Forum
• Starlink Global Coverage Map
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• Why is Starlink not working
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Final Thoughts
While Starlink continues to be a revolutionary internet provider in areas without fiber or mobile network access, global outages like this highlight the need for redundancy and communication. Users are encouraged to stay calm, monitor updates, and avoid unnecessary resets while the SpaceX team works to resolve the issue.
